Find answers to common questions about our courses and services
SkillBridge Academy is a professional online learning platform that offers comprehensive courses designed to help individuals develop practical skills for career advancement. We focus on providing high-quality, accessible education that bridges the gap between theoretical knowledge and real-world application.
Our courses are developed and taught by industry professionals with extensive real-world experience in their respective fields. All instructors are carefully selected based on their expertise, teaching ability, and commitment to student success.
No, we believe in transparent pricing. The course price you see is the total cost - there are no hidden fees, recurring charges, or additional costs beyond what is clearly displayed during the enrollment process.
Upon successful completion of a course, students receive a certificate of completion. Please note that our certificates are for educational purposes and professional development - they are not accredited qualifications or professional certifications.
Once you enroll in a course, you have lifetime access to the course materials. You can learn at your own pace and revisit the content whenever you need to refresh your knowledge.
Downloadable resources such as PDFs, worksheets, and reference materials are provided where applicable. Video content is typically streamed online to ensure you always have access to the most up-to-date version.
We want you to be satisfied with your learning experience. If you're not happy with a course, please contact our support team within 30 days of enrollment to discuss your concerns and available options.
Yes, we regularly review and update our course content to ensure it remains current and relevant to industry standards and best practices. Enrolled students automatically get access to updated materials.
Enrolling is easy! Browse our course catalog, select the course you're interested in, and click "Enroll Now." You'll be guided through a simple checkout process where you provide your information and payment details.
We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through encrypted connections to protect your financial information.
Course access is typically granted within 24 hours of successful enrollment. You'll receive an email with your login details and instructions on how to access your course materials.
Absolutely! You can enroll in as many courses as you'd like. Each course is purchased separately, and you'll have individual access to all enrolled courses through your student account.
You need a computer, tablet, or smartphone with internet access and a modern web browser (Chrome, Firefox, Safari, or Edge). Some courses may have specific software requirements, which will be clearly listed in the course description.
Yes, our platform is mobile-friendly and works on smartphones and tablets. However, some courses with hands-on exercises or software demonstrations may be better experienced on a computer with a larger screen.
Our technical support team is here to help! If you experience any issues accessing your courses or using the platform, please contact us at [email protected] or call +44 20 7946 0958.
Yes, we take data security seriously. All personal information is encrypted and stored securely. We never share your information with third parties without your consent. Please see our Privacy Policy for more details.
You can reach our support team via email at [email protected] or by phone at +44 20 7946 0958. Our support hours are Monday through Friday, 9:00 AM to 5:00 PM GMT.
We strive to respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond even faster to minimize any disruption to your learning.
Yes, phone support is available during business hours (Monday-Friday, 9:00 AM - 5:00 PM GMT) at +44 20 7946 0958. For non-urgent inquiries, email is often the most efficient way to get detailed assistance.
Absolutely! We value student feedback and use it to improve our courses and services. You can provide feedback through our contact form, email, or by participating in course surveys when available.