Privacy Policy
Last updated: January 2024
1. Introduction
SkillBridge Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skillbridgeacademy.co.uk and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely by third-party payment processors)
- Course enrollment and progress information
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser and device information
- IP address and location data
- Website usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing course enrollments and payments
- Communicating with you about your courses and account
- Providing customer support
- Improving our website and services
- Sending administrative information and updates
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- Consent: We may share information with your explicit consent
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience
- Store information locally for functionality
You can control cookie settings through your browser preferences.
7. Local Storage
Our website may use browser local storage to:
- Save form data during the checkout process
- Remember user preferences
- Improve website functionality and user experience
You can clear local storage through your browser settings.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
SkillBridge Academy
25 Bedford Square
London WC1B 3HH
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958